FAQs
General Questions
We specialize in creating custom furniture, including tables, chairs, cabinets, etc, as well as unique art pieces like paintings, sculptures, and wall art. Each item can be tailored to your style and preferences and/ or come in limited edition
We strictly design our products in Italy thanks to the collaboration of high-end furniture and art partners
Ordering & Payment
To place an order, simply use our e-commerce website or contact us at info@boozitaly.com. Our team will get in touch with you to discuss the details and provide a specific quote.
The cost varies depending on the materials, size, and complexity of the design. After we review your requirements, we’ll provide a personalized quote.
Yes, we typically require a deposit to begin the project. The remaining balance is due upon completion or before delivery, depending on the arrangement.
We accept a variety of payment methods, including credit/debit cards (Visa, MasterCard, American Express) and bank transfers.
Shipping & Delivery
The timeline varies depending on the complexity of the piece, but typical custom furniture or art projects take between 4-8 weeks to complete. We’ll provide an estimated delivery date before starting the project.
Yes, we offer delivery services for custom furniture and art. Delivery times will depend on your location and the size of the item. Our team will keep you informed throughout the process.
Yes, we can arrange international shipping for custom pieces. Shipping costs and delivery times will be calculated based on your location and the size of the order. Standard shipping is by AIR, however different shipping cost or discount are applicable in case you want to use sea shipping route- enquiry at info@boozitaly.com for the quotation. Lead time by sea will be longer.
Design & Customization
Yes, you can customize every aspect of your furniture or art, from size and materials to color and finish. Enquiry us at info@boozitaly.com
Once a design is approved and production has begun, changes may not be possible without affecting the timeline and cost. However, we’ll work closely with you during the design phase to make sure you’re completely happy before we begin.
Returns & Exchanges
Since each piece is made to your specifications, custom furniture and art are not eligible for return or exchange. However, if there is a defect or issue with the quality, please contact us and we’ll address the problem.
In the unlikely event that your piece arrives damaged, please take immediate picture upon arrival of the goods and contact us within 48 hours of delivery. We will arrange for a repair or replacement, depending on the situation.
Customer Support
You can reach us via our website’s contact form, by phone, or by email at info@boozitaly.com Our customer service team is happy to assist you with any questions or concerns.
